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Best Rate Guarantee Claim Form


Want to get our best available rate? With our Best Rate Guarantee, you always will. And it’s easy:
  1. Book your stay direct with us through one of our official online reservation channels, by calling our reservations line, or by visiting one of our hotels.
  2. If you find a lower rate for the same hotel, room type and dates within 24 hours of making your reservation, submit a Best Rate Guarantee claim form. We’ll review the claim, and if approved, we’ll match the rate and give you an additional 25% discount on the room or 5,000 Marriott Bonvoy™ Points…it’s up to you.
All fields are required unless otherwise stated.

Guest Information

If you're a Marriott Bonvoy™ Programme Member, save time by signing in to your account.
Title
First Name
Last Name
Email Address (to contact you about your claim)
Confirm Email Address
Telephone Number (to contact you about your claim)
Member Number (Optional)
Sign in to your account to submit a claim for Marriott Bonvoy™ Points. Not a member? Join now

Reservation Information

Confirmation Number
Hotel Name
Check-in Date
Enter Check-in Date
Check-out Date
Enter Check-out Date
Rate Reserved
Currency

Comparison Rate Information

Lower Rate Found or Reserved
Currency
Where did you find the lower rate?
Was this a website or an app?
Comments (Optional)

Choose Your Reward

Once received, we'll review your Best Rate Guarantee claim. If approved, we'll match the lower rate and give you an additional 25% off or 5,000 Marriott Bonvoy Programme Points (issued after the departure). Your choice:
Sign in to your account to submit a claim for Marriott Bonvoy™ Points. Not a member? Join now