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Reviews

Inn at Bay Harbor, Autograph Collection is rated 4.7 out of 5 by 357.

Rated 5 out of 5 by IanMcMillan from Royal Treatment The Inn at Bay Harbor is a first class hotel with newly renovated rooms, fantastic dining opportunities as well as world class views on the shore of Lake Michigan. But it is the staff that make the guest feel like they are “royalty”. Tending to ones every need seems to be their goal and personal touches like the bartender explaining how they make their amazing signature drink “The Smoking Jacket” makes for a memorable experience. And of course the food is amazing. The shuttle service is a great feature and the drivers are very personable with local stories. And checking in at the Front Deak was a very warm and welcoming experience. The Inn at Bay Harbor is a special place

Date published: 2019-02-12

Rated 4 out of 5 by DavidDietz from Poor spa service Spa services were disappointing, my wife’s appt had to be cancelled after driving 4 hours because we were late 15 due to bad weather in the area. Had to purchase over priced items to cover the coat of the service not rendered. Salon staff seemed short handed I called a week in advance to book a hair appt and no one could fill the spot and didn’t get a call back till the day before we were to arrive the service could not be done. Just poor management and or scheduling with no resolve other than buying overpriced product or being offered services on days that I had things planned for me and my wife.

Date published: 2019-02-07

Rated 5 out of 5 by Rambo from Platinum Business Traveler The Inn at Bay Harbor is one of my favorite hotels. My business trips to northern Michigan always include lots of driving but it feels like home every time I’m here. The unique accommodations are clean, comfortable and exceedingly beautiful.

Date published: 2019-01-25

Rated 5 out of 5 by KA from Winter Get a Way Very relaxing two day winter get away. Enjoyed the peace and quiet and the super friendly staff.

Date published: 2019-01-23

Rated 5 out of 5 by ScottO from Love the Inn at Bay Harbor! I've stayed at the Inn at Bay Harbor many times for both business and pleasure. It never disappoints! I love the hotel, location, amenities and especially the staff. Great service from very professional and friendly people. Valet, front desk, restaurant hostesses, servers and bartenders, etc.

Date published: 2019-01-11

Rated 5 out of 5 by JFL89 from Excellent New Year We spent a long weekend at the hotel for skiing and shopping. My kids and wife loved the hotel and was close to Boyne Mountain and downtown Petoskey and Harbor Springs. Hotel is beautiful and the staff was great and provided excellent service and care. I use Marriott a lot during my travels and was pleased with the staff and service...Excellent

Date published: 2019-01-02

Rated 4 out of 5 by A from needs a little more We were there for our anniversary is just before Christmas and we felt like it could have been a bit more

Date published: 2018-12-25

Rated 5 out of 5 by Cgrig from Stay at Bay Harbot It is excellent staff that tends to your every need . I have stayed here many times in the service never fails . It is so beautiful with the water and the beach even in the winter it’s just as beautiful as the summer. If you are a romantic couple looking to get away this hotel . It is also centrally located so you can explore three different cities within a 10 mile radius.

Date published: 2018-12-24

Inn at Bay Harbor, Autograph Collection Reviews - page 2

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