Rated 4 out of
5
by
CaraC from
Great stay
We’ve stayed 3 times in the last year and a half, and really enjoy this hotel.
Date published: 2019-08-06
Rated 1 out of
5
by
HenryAntonini from
Dirty room
Dirty room. Dirty rug. Dirty stained couch dirty stained carpet. Crumbs in couch. Bed dirty and stained. Dirty dirty dirty.
Date published: 2019-07-24
Rated 1 out of
5
by
BeccaBuckeye from
Stains in the room, outdated
I expect more from a SpringHill Suites by Marriott. Everything was dated. Stains on the carpet and couch. The A/C unit sounded like a plane taking off.
Date published: 2019-07-19
Rated 1 out of
5
by
BadRoom from
Disappointing Stay
We always stay at Marriott Hotels and have come to expect a certain quality to the room. The room at this hotel did not meet any of our expectations. It smelled vaguely of mildew. Huge red stains on the carpet along with cigarette burn holes. Bath tub that felt so spongy in the middle that you felt you might fall through it. Weird placement of the TV, which, since it was bolted down, was unable to be turned so that you could see it from the bed. It failed miserably. One of the worst hotel experiences I've had.
Date published: 2019-07-19
Rated 5 out of
5
by
Anonymous from
Kids reward night
We booked a couple rooms to reward the children and have a night away from home.
Date published: 2019-07-09
Rated 5 out of
5
by
Wingrovc from
Great rooms, quality and cost!
Great affordable stay, huge room and excellent breakfast. Exceptional value!
Date published: 2019-07-03
Rated 1 out of
5
by
Anonymous from
Filthy Room and Unprofessional Staff
This is the worst Marriott Hotel I have ever been to. There was no one at the desk when we arrived, we had to walk around and find a small bell to ring for service. We were then greeted by a gentleman who looked as if he may have not showered in a couple days and grabbed his shirt out of a dirty laundry hamper and got dressed for work. He was polite and we were given a room on the first floor. There was confusion on his part about the cost of the room. He quoted us a higher amount than we were given when we booked the room online and he couldn’t explain why. As soon as we turned the corner to walk to our room, we were hit with an overwhelming and offensive smell of food spices and or trash. It was a combination of maybe an employee break room and the trash cans. I’m not sure if it was rotting food or where it was coming from but the smell was horrible and continued down the entire Hallway. There was a door wide open from the hallway into the employee area where you could see piles of dirty towels Laying on the floor.
When we walked into the room, there was a new offensive smell of stale mildew. The walls were yellowed and marked up; carpet was covered in stains. The room looked like there was furniture and wall Decor missing. Not how you would expect a hotel room to be staged. I was expecting a “suite” but this was a hotel room with a tiny sink and mini fridge. The arms of the couch were black with thick grime. I walked around to the bed where there was a dead flower stem laying on the floor. My kids were SO excited to go swimming but at this point I didn’t trust the pool. I went to get our bags and when I got back I tried getting them dressed. That’s when I saw the black mascara stains on the pillows and the BOOGER smeared on the wall.
The whole place was DISGUSTING. We were in the room for maybe 10 minutes when I quickly grabbed up our things and went to the front desk. Of course there was no one there again to help us. We rang the bell and when the gentleman came back out, I notified him that we could not stay in the room and that we needed to cancel our reservation. He then informed me that he could not cancel or refund the room fee. I asked multiple times to speak to someone who could give me more information but all he could do was hand me generic hotel card and he wrote the name “Jen” on the top. No last name or title. He told me to call her tomorrow and she could “probably help me”. He told me that he could only check people in.
Date published: 2019-07-02
Rated 3 out of
5
by
TinaAsmus from
Washington Room
I have never stayed at a Marriott that the room was so bad. I even upgraded to a better room and this was the worst room I have ever been in!
Date published: 2019-07-01
