Rated 3 out of
5
by
Chris from
Service is very unprofessional
Staff is very unprofessional in general , pretends to listen to requests but does not deliver. Stayed twice there and won’t come back.
Date published: 2019-12-08
Rated 5 out of
5
by
Miamitourist from
Boston weekend
Great place, awesome location, the best value. Clean, spacious, comfortable, and very well maintained. You may walk to many of the attractions in Boston from this hotel, and there are two metro stations nearby, just one and three blocks away, allowing you to go quickly to any area of the city.
Date published: 2019-12-07
Rated 4 out of
5
by
Anonymous from
Shopping trip
Perfect location near the orange line.
Date published: 2019-12-03
Rated 4 out of
5
by
Anonymous from
Holiday Trip
I enjoyed my stay. My room was very comfortable and quiet. The staff was able to answer my questions when help was needed.
Date published: 2019-12-02
Rated 3 out of
5
by
Dunkingal from
Dismissed
There are many ‘boutique’ hotels in Boston. I wanted to love this one but Marriott ‘missed’ the mark. I requested adjoining rooms for a ‘staycation’ with my bestie and her son in town for Thanksgiving, booked six weeks in advance of our stay, she was a guest all week, myself just staying 1 night to ‘sample’ the hotel. Our corporate office is nearby and I frequently ‘test’ hotels to recommend for our global executives in town on business. Regretfully, we did not get adjoining rooms nor an apology at check in. My prior career was in ‘hospitality’ and I was shocked by the dismissive clerk, especially where the hotel was not at capacity. I expect more from Marriott and will think twice in booking here.
Date published: 2019-12-01
Rated 5 out of
5
by
yprad from
Boston stay for Football game
Great location and service. Will stay in a Courtyard hotel again.
Date published: 2019-11-29
Rated 4 out of
5
by
JulieJ from
Perfect location!
This is the perfect location close to everything Boston! Wonderful staff always available to help and gave us great suggestions for restaurants, shopping and sightseeing. Ladamira at the front desk knows the area really well and guided us to the best places and restaurants and all were spot on. We were there for sightseeing and also to see the Patriots beat the Cowboys. We weren't expecting such bad weather and Lada got us to the right stores to purchase more gear for the game. We are from California and her help made all the difference for a perfect trip. We were walking distance to everything and a short Uber to places too far away to walk. We will definitely stay here our next trip to Boston and loved being in the older more historic area and highly recommend!
Date published: 2019-11-27
Rated 5 out of
5
by
Wendy from
Marriott's always deliver!
We had a three day Trade Mission to Boston where we used the Courtyard Boston Downtown for our "command central" for the mission. The guest departed at all hours of the day. The staff was attentive, friendly and helpful. We love the availability of the small room off the lobby to gather at the end of the day. The manager's reception was well attended and the staff very welcoming.
Date published: 2019-11-27