Rated 2 out of
5
by
Frequenttraveler from
Find another hotel
Poor service. Chef was gone. TV did not work and staff did not fix the issue
Date published: 2019-02-14
Rated 4 out of
5
by
CindyG from
Nice and Clean
Pretty and new Marriott. Front desk clerk wasn't very friendly and there was no free coffee in the lobby. We had to pay for Starbucks. I would rather have a coffee maker for guests in the lobby.
Date published: 2019-01-24
Rated 5 out of
5
by
PatrickHurts from
Pleased
Clean rooms and common areas. Excellent service and I would recommend others.
Date published: 2019-01-18
Rated 5 out of
5
by
Anonymous from
Why I Love Everything But The Baggage Carts at Marriott
Everything is just lovely in the Alexandria, Louisiana Marriott Courtyard except for the mini baggage carts.
Friendly, helpful and professional staff, lovely rooms and baths that are well supplied with everything you
need to be comfortable. I'm thinking of starting a petition drive to get regular sized baggage carts for this
Courtyard that will actually hold all your luggage on the way to your room because once they correct this one
flaw the hotel will be perfect!!
Date published: 2018-12-30
Rated 1 out of
5
by
JohnH from
Not what we have experienced in the past
Front desk not helpful with providing us a room without window shut off for painting the exterior. Only a small percentage of rooms had windows taped off, but occupancy of hotel was only 5%.
Bathroom was totally unacceptable for a Marriott brand, shower door would not close, water and soap stains on glass door and panel, black mold on the floor, dirty drinking glasses. Breakfast not provided as described, no mention that part of breakfast was not available.
Desk personnel at the point of being rude at checkout.
Date published: 2018-12-28
Rated 3 out of
5
by
Frequenttraveler from
Could be better
The staff was friendly but the hotel is undergoing some remodeling. Boom trucks hampered parking and created noise with generators and operation early mornings on Saturday and Sunday. Hotel did not provide complementary bottled water. Room was clean. I did not use any of the amenities or food at facility so I can not rate.
Date published: 2018-12-26
Rated 1 out of
5
by
C1218 from
Baulärm ab morgens 05:30 Uhr
Leider war das Personal nicht in der Lage den grundlosen Baulärm abzustellen.
Date published: 2018-12-23
Rated 5 out of
5
by
Anonymous from
The pleasent walk.
Enjoyed the walk in the fitness center although it was raining .
Date published: 2018-12-20