Rated 1 out of
5
by
Anonymous from
Bathroom issue & poor customer svc
On 2/17/2019 We were at 3rd floor in room 310. We Got locked out of our bathroom due to loose latch at 5am in the morning, we had called the front desk and recieved no help, no sympathy, no accommodation, no alternative solution to get the bathroom door resolved. I called the front desk the gentleman told me it will take 3 hours for maintenance to arrive. What were we supposed to do to shower, Use the bathroom, n get our belongings for my family and I? We had to go down the elevator to the first floor and use the bathroom...Poor customer service, showed no sympathy, no apology from the employee on behalf of the hotel, did not accommodate my family and I . Will not return to the hotel..
Date published: 2019-02-19
Rated 5 out of
5
by
Mp from
Extremely satisfied
Desk person was extremely helpful when booking room
Date published: 2019-02-12
Rated 4 out of
5
by
Suze from
no hot tub
Very nice rooms, clean and friendly, good breakfast, but the pool is too small for the amount of rooms and no hot tub. The work out space was nice.
Date published: 2019-02-02
Rated 5 out of
5
by
Stewart from
Excellent Staff & Property
This hotel is modern, comfortable, and quite functional. Most importantly, I found the Front Desk and Housekeeping Staff to be welcoming, warm, and very helpful. By the way, the area is very safe and easy access to restaurants and shopping. Super!
Date published: 2019-01-17
Rated 5 out of
5
by
Anonymous from
Beautiful Hotel
This hotel was absolutely beautiful! It was located in a nice area with a ton of shopping and dinning nearby. Would highly recommend staying here!! Our go to Albuquerque Hotel!!
Date published: 2019-01-12
Rated 5 out of
5
by
AndiRios from
Great Stay
Hotel was very clean and well appointed. The staff was friendly and the beds were very comfortable. Would definitely recommend!
Date published: 2019-01-08
Rated 5 out of
5
by
jttrujillo7 from
Location
Hotel is very modern, and was clean. The best part of this hotel is the location.
Date published: 2018-12-31
Rated 5 out of
5
by
Satisfiedcustomer from
Very comfortable room layout
Great hotel near lots of restaurants and general shopping. Nice interior decor and staff is so friendly and helpful. Breakfast was one of the best with lots of healthier choices in foods.
Date published: 2018-12-31