Hotel Danieli, a Luxury Collection Hotel, Venice

Riva degli Schiavoni, Castello 4196, Venice 30122 Italy
+39 041 522 6480

FAQ


Venice FAQs


About Venice
What is acqua alta?
High tide occurs more frequently during autumn and winter when the sea water partially covers some areas of the city. High tide is an enchanting event: the city and its buildings reflect on the water's surface. The main streets are equipped with overwater ways.

What is the tourist tax?
This City tax is to be paid by all guests and is applicable for stays up to a maximum of 5 consecutive nights and is to be settled by guests upon check-out.
During high season the tax is € 5.00 per person per night, and in the low season (January) it is €3.50 per person per night.
Children 10 years and below are exempt. Children 11 - 16 years pay 50% of the adult rate.
City tax levies are subject to change without notice.
Transportation
How can I reach the hotel from the airport?
You can take a water taxi or use public transportations. For further details, please see “How to arrive at Hotel Danieli” at the bottom of this page.

Do you have a private transfer service?
Yes, Hotel Danieli offers the possibility to book your private transfer with a hostess. For further details, please see “How to arrive at Hotel Danieli” at the bottom of this page.
Museum
Are museums open everyday?
No, they are generally closed on Tuesdays.

Is it required to wear specific clothes to visit religious places?
During the Summer period, it may be requested to cover the neck and shoulders.
Payments
Can I make a cash payment in the hotel?
Yes but with a limit of € 2,999 for the citizens of the European area.

Can I change foreign currency?
Unfortunately not, but the Concierge is at your disposal to find the best solution for you.

Can I change banknotes into Euro?
Yes, except for banknotes of €200 and €500.

Do you have a cash withdrawal service in the hotel?
Yes, on the 4th floor of Palazzo Dandolo, near Terrazza Danieli Restaurant.

Is it possible to pay in the currency of my country of origin?
Yes, if your credit card uses a dynamic conversion system. The service is available to owners of Visa or Mastercard for the following currencies: AED, ARS, AUD, BRL, CAD, CHF, COP, CZK, DKK, EGP, GBP, HKD, HRK, HUF, INR, JPY, KRW, MOP, MXN, MYR, NOK, NZD, PHP, PLN, QAR, RON, RUB, SAR, SEK, SGD, THB, TWD, USD, ZAR.
Hotel Services
Is Wi-Fi available for hotel guests?
Yes, individual guests can benefit from complimentary internet access.

Does the hotel have a fitness center?
Yes, the fitness is available to guests 24h, 7 days a week. The fitness center includes the latest equipment by Technogym.

Does the hotel allow pets in the room?
We are delighted to welcome pets to our hotel. We permit one dog or cat per room (up to 8 kg) and provide the following amenities for their comfort: a dog bowl, bed and mat and a Pet Welcome Kit.
Data Caring
Hotel Danieli constantly works to improve the security to ensure safe transactions and privacy. If you need to make a reservation please fulfill the authorization form document you can find at the bottom of this page, and sand it via fax to the following number +39 041 2961100.

For further information, please contact our Reservations department at danieli@luxurycollection.com.
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