Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi Vietnam
+84 243 7199 000

Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District

Hanoi, Vietnam

Phone:+84 243 7199 000

Fax:+84 243 7199 001

Toll-free:+84 120852155

Sales:+84 243 7199 000 ext= 7385

Sales fax:+84 243 7199 001

Services & Amenities

Airline reservation desk

Bar-B-Q and/or picnic area

Car Rental

Concierge Lounge Hours


Coffee/tea in-room


Buffet breakfast, fee from: 570000 VND

Cash machine/ATM

Concierge desk

Continental breakfast, fee from: 455000 VND

Foreign exchange

Full American breakfast, fee from: 546000 VND

Hot breakfast, fee from: 546000 VND

Housekeeping service daily

Laundry on-site

Limousine service

Mobility accessible rooms

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Health and Beauty Services

Relax Center

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Rollaway bed
  • Safe
  • Trouser press
  • Washer/dryer

Bathroom Amenities

  • Bathrobe
  • Bathtub with spray jets
  • Hair dryer
  • Separate tub and shower
  • Whirlpool

Room Entertainment

  • Cable channel: CNN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: speakerphone
  • Two-line phone

Kitchen Amenities

  • Microwave oven
  • Refrigerator
  • Refrigerator with icemaker
  • Silverware
  • Stove
  • Table and chairs
  • Water purification system
Visit the Guest Rooms page for more information


Dining Services

Bar-B-Q and/or picnic area

Room service, 24-hour

Room service


Buffet breakfast, fee from 570000.00 VND

Continental breakfast, fee from 455000.00 VND

Full American breakfast, fee from 546000.00 VND


Oven D'or Restaurant

Modern and stylish, the Oven D'or Restaurant serves up an intriguing blend of international cuisines any time of day with a tempting buffet, live cooking stations and a delectable à la carte menu. Our Sunday Brunch is not to be missed.

Reservations required

Open for breakfast, lunch and dinner Dress code: Casual Phone: +84 243 7199 000


Hemispheres Steak & Seafood Grill

Experience the best of both hemispheres at Hemispheres Steak & Seafood Grill. On the charming balcony or under the dramatic wooden ceiling, feast on perfectly-prepared beef and seafood, complemented by local products and an outstanding wine list.

Reservations required

Open for dinner Dress code: Casual Phone: +84 90 485 09 95

Fitness & Recreation


Boating (5.8 km)

Jogging/fitness trail

Kayaking (0.8 km)

Mountain biking, trail (40 km)





Rock climbing (1.2 km)

Bike Rentals (2.5 km)


Fitness centre on-site


Outdoor Pool


Oasis Relax Center


(40.1 km)

Local Attractions

Hoan Kiem Lake

Dinh Tien Hoang street, Hoan Kiem district

4 km SE from hotel

Hochiminh's Mausoleum

25 Hung Vuong street, Ba Dinh district

3.8 km S from hotel

One Pillar Pagoda

Chua Mot Cot street, Ba Dinh district

4 km S from hotel

Presidential Palace

2 Hung Vuong street, Ba Dinh district

3.6 km S from hotel

Temple of Literature

4.7 km S from hotel

West Lake

World Bank

63 Ly Thai To street, Hoan Kiem district

5.3 km SE from hotel

Vincom City Tower

191 Ba Trieu Street, Le Dai Hanh district

7 km SE from hotel

Vietnam Museum of Ethnology

Nguyen Van Huyen road, Cau Giay district

7.9 km SW from hotel

Vietnam Airlines

200 Nguyen Son street, Long Bien district

5 km SE from hotel

Museum of Vietnamese Revolution

25 Tong Dan street, Trang Tien ward, Hoan Kiem dis

5 km S from hotel

Melinh Plaza

20 km N from hotel


83 Ly Thuong Kiet street, Hoan Kiem district

5 km S from hotel

Hoa Lo Prison Museum

1 Hoa Lo street, Hoan Kiem district

5.3 km S from hotel

Hoa Binh International Towers

106 Hoang Quoc Viet street, Cau Giay district

8.8 km W from hotel

Hanoi Museum

2 Pham Hung road, Nam Tu Liem district

10.8 km SW from hotel

Fine Arts Museum

66 Nguyen Thai Hoc street

4.2 km S from hotel

Visit Local Area page for more information

Business Services

Copy service

Full-service business center

Network/Internet printing

On-site Business Center is Staffed



For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +84 243 7199 000+84 243 7199 000.

Accessible Areas with Accessible Routes from Public Entrance

  • Business Center
  • Fitness Center
  • Meeting spaces and ballrooms
  • Public entrance alternative
  • Registration Desk Pathway
  • Registration desk
  • Restaurant(s)/Lounge(s)

Accessible Hotel Features

  • Accessible Self-parking
  • Accessible transportation onsite
  • Accessible transportation with advanced notice
  • Meeting room(s) with assistive listening devices
  • Self-parking facility, van-accessible spaces
  • Self-parking, accessible spaces
  • Elevators

Guest Room Accessibility

  • Accessible guest rooms with 32” wide doorways
  • Accessible route from public entrance to accessible guest rooms
  • Alarm clock telephone ringers
  • Doors with lever handles
  • Electrical outlets, lowered
  • No transfer shower s available
  • Toilet seat at wheelchair height
  • Vanities, accessible
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