FAQs: Marriott Bonvoy Hotel Rates

General

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To book the rate, look for the "Corporate/Promo/SET#" code field, located in most search windows throughout the site. First, select “Special Rates”; a window will open. Then, enter your company code so you can check availability for your rate. If you need your company’s code, please email us. Proof of eligibility is required.

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Yes. A special group code is required and must be entered in the Group Code field found within the booking module featured on specific hotel information pages. To find the field, expand the “Special Rates” area and then enter the code in the “Group Code” field. Your group coordinator must have established this code with the hotel in advance. Ask your group coordinator for the special code or contact us via email.

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Possibly. Rates are set by factors such as time of year, day of the week, length of stay, room type, number of individuals in the room, etc. Modification of any of these items may result in changes to the room rate. Please be sure to re-enter any special rate types to ensure that your search checks availability for those special rates.

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You can search alternate availability for a special rate. After entering a destination, choose flexible dates in the calendar instead of entering specific dates, select the month you wish to travel, and enter your special rate code. Hotels that match your search criteria will appear, and you can view availability of the special rate for that month for each hotel you are interested in. You can also choose the flexible dates option on an individual hotel’s information page.

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Promotional codes are alphabetical/numerical codes allowing you to search for availability of special rates. Within the Deals section of Marriott.com, they are usually pre-populated in the “Corporate/promotional code” field. Promotional codes for deals are sometimes provided for you to enter into the field.

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Yes, we have mapped most SET codes to promotional codes on the Marriott.com and new SPG.com sites. Just enter in your SET code and you’ll be able to see the corresponding promo code. Be sure to remember the new code for future use. If your SET code doesn’t work, please contact us via email.

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To make your holiday planning as easy as possible, many packages can be booked online. Available packages include room accommodations plus meals, romance or honeymoon specials, golf, spa services and more. These packages are listed on the Experiences by Marriott Open in a new window page. You can also view available packages for your dates on the room and rate list page of a hotel by selecting the “Deals & Packages” tab.