FAQs: Marriott Bonvoy Hotel Rates

General

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To book the rate, first look for the "Corporate/Promo/SET#" code field, located in most search windows throughout the site. Then, select “Special Rates” and enter your company code so you can check availability for your rate. If you need your company’s code, please email us. Proof of eligibility is required.

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Yes, but you’ll need to enter a special group code in the Group Code field on the hotel’s website on the hotel information page – your group coordinator must set this code up with the hotel in advance. Look for the “Special Rates” section and enter the code under “Group Code.” If you need the code, ask your group coordinator or contact us.

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Possibly. Rates are set by factors such as time of year, day of the week, length of stay, room type, number of individuals in the room, etc. Modification of any of these items may result in changes to the room rate. Please be sure to re-enter any special rate types to ensure that your search checks availability for those special rates.

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You can search alternate availability for a special rate. After entering a destination, choose flexible dates in the calendar instead of entering specific dates, select the month you wish to travel, and enter your special rate code. Hotels that match your search criteria will appear, and you can view availability of the special rate for that month for each hotel you are interested in. You can also choose the flexible dates option on an individual hotel’s information page.

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Promotional codes are alphabetical/numerical codes that let you search the availability of special rates. These are usually pre-populated in the “Deals” section on Marriott.com under “Corporate/promotional code”. Promotional codes for deals are sometimes provided for you to enter into the field.

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Yes, we have mapped most SET codes to promotional codes on the Marriott.com and new SPG.com sites. Just enter in your SET code and you’ll be able to see the corresponding promo code. Be sure to remember the new code for future use. If your SET code doesn’t work, please contact us via email.

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To make your holiday planning as easy as possible, many packages can be booked online. Available packages include room accommodations plus meals, romance or honeymoon specials, golf, spa services and more. These packages are listed on the Experiences by Marriott Open in a new window page. You can also view available packages for your dates on the room and rate list page of a hotel by selecting the “Deals & Packages” tab.