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Marriott International Inc. and The Ritz-Carlton Hotel Company, L.L.C. and their affiliates (collectively, the “Company”) offer travelers a choice of two frequent traveler programs (individually, a “Reward Program”, together, the “Rewards Programs”): the Marriott Rewards® Program (the “Marriott Rewards Program”) and The Ritz-Carlton Rewards Program (“The Ritz-Carlton Rewards Program”). These Terms and Conditions (the “Program Rules”) govern the Rewards Programs and the Company’s relationships with members of either Rewards Program (“Members,” individually, a “Member” or “You”). Membership in the Rewards Programs is subject to the Program Rules set forth below, and these Program Rules apply universally to both Rewards Programs unless specifically indicated otherwise, and supersede all previous Program Rules. By opening a Membership Rewards Program account (“Account”), or by using your Membership card (“Membership Card”) or the Membership Account number that You have been assigned (“Membership Number”) to earn or redeem Marriott Rewards Program Points or The Ritz-Carlton Rewards Program Points (“Points”), You agree that:
(a) You have read, understood and accepted these Program Rules; and
(b) You consent to the Company's processing of data that is personal to You, and disclosure of such data to third parties, in accordance with the Company’s privacy statement.
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Members must select a primary relationship (the “Membership”) with either the Marriott Rewards Program or The Ritz-Carlton Rewards Program, and based on a relationship the Member will receive communications from the Rewards Program that they have selected. In addition, Members of each Rewards Program may earn different Membership levels, depending on the nature and frequency of their stays. Members will receive a Membership Number that is transferable between both Rewards Programs, and Members may transfer between Rewards Programs at any time. As described in more detail below, Members may earn Points, the currency of the Rewards Programs, or airline frequent flyer miles (“Miles”) with the participating frequent flyer program of their choice, for each eligible stay at a participating property. Participation in the Rewards Program is subject to the Program Rules, rules, regulations, policies and procedures that the Company may, in its discretion, adopt from time to time. The Company may amend the Program Rules at any time without notice. The Company has the sole discretion to interpret and apply the Program Rules.
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The accumulation of Points and Miles is subject to the Program Rules. Each Rewards Program Member is responsible for reading the Program Rules, newsletters, and Account statements in order to understand his or her rights, responsibilities, and status in the Rewards Program, as well as the structure for earning rewards (“Rewards”, individually, a “Reward”).
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The Rewards structure is subject to modification, cancellation, or limitation at the Company's discretion, with or without notice. The number of Points or Miles required to redeem any Reward may be substantially increased, any Reward may be withdrawn, and restrictions on any Reward or reward redemption (“Reward Redemption”) may be imposed at any time.
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The Company and its travel partners have the right to change, limit, modify or cancel the Rewards Program Rules, Rewards and reward levels at any time, with or without notice, even though such changes may affect the value of Points or Miles, or the ability to obtain certain Rewards. The Company and its travel partners may, among other things: a) increase or decrease the number of Points or Miles received for a stay or required for a Reward; b) withdraw, limit, modify or cancel any Reward; c) add blackout dates, limit rooms available for any Reward at any participating hotel or otherwise restrict the continued availability of Rewards; d) change program benefits, travel partners, locations served by the Company or its travel partners, conditions of participation, rules for earning, redeeming, retaining or forfeiting Points or Miles, or rules governing the use of Rewards; e) change or cancel its travel partner Rewards. In accumulating Points or Miles, Members may not rely upon the continued availability of any Reward or Reward level, category or tier.
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Additionally, the Company has the right to terminate the Rewards Program by providing written notice to its Members six months in advance of Rewards Program termination. In that event, the right to earn Points and Miles and redeem Rewards may end six months after notification, no matter the extent of Member participation in the Rewards Program. The Company may terminate the Rewards Program earlier in whole or in part in any jurisdiction(s) if required to do so by applicable law.
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After applying to the Rewards Program, a Membership Account will be opened and a Membership Number will be assigned to each applicant. Upon receiving this number, an individual becomes a Member eligible to earn Rewards Program Points or Miles.
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A Membership Account may be closed at the Company's discretion if no Points or Miles are accrued during a 24-month period. All Points in the Membership Account will be forfeited at that time.
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The program rules of affiliated airline frequent flyer programs control the redemption and distribution of any Miles earned or transferred.
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