As a Platinum Elite member, you can make reservations or request redemption stays and reward certificates through an exclusive toll-free reservations number 24 hours a day, 7 days a week. Call 800-399-4229. Click here for numbers outside the U.S. and Canada.
Guest Services representatives are ready to assist you with all of your membership needs. Call your exclusive Elite Guest Services toll-free number, 800-321-7396, between 8:15 a.m. and 9 p.m., EST. Click here for numbers outside the U.S. and Canada.
If for some reason we are unable to honor your reservation, we’ll pay for your accommodations that night at a nearby hotel and compensate you for the inconvenience. To be eligible, you must provide your Marriott Rewards membership number when making a reservation. Compensation varies by hotel brand. Learn more
Exclusive Elite-member savings and offers are sent to you throughout the year.
Traveling on short notice? We guarantee you'll always have a room for any paid stay. Just make a reservation at least 48 hours before arrival at any of our 4,000+ participating hotels (Excluding Marriott Vacation Club. At Residence Inn and TownePlace Suites, applies to Studios only.) This offer may not be available during certain limited dates or special events, so be sure to check on this when you book.
Fly United Airlines® with complimentary Premier® Silver status – including complimentary upgrades and access to Economy Plus seating (when available), 1 complimentary checked bag, Premier bonus miles and more.
Platinum Elite members who choose to earn points are credited with a 50% bonus on base points earned during stays at our 4,000+ hotels in the Marriott family of brands.
Travel schedules can be unpredictable, so we offer you priority late checkout. Simply call the front desk the morning of your check out, and let us know your planned departure time. Late checkout is based on availability and offered at all participating Marriott hotels, except resorts and Marriott Vacation Club.
Your Elite membership lets you give--and receive--great gifts. Simply present your Elite membership card at participating Marriott-operated and managed gift shops, and get a 10% discount. (At participating EDITIONSM hotels and The Ritz-Carlton, discount applies to logo-merchandise only.)
Getting away for the weekend gets you more than just an escape. Enjoy a 10% discount on regular rates for your Friday and Saturday night stays at participating Courtyard® and SpringHill Suites® locations.
Stream faster with enhanced Internet access where available at participating brands worldwide including: The Ritz-Carlton®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites® and Protea Hotels®. Not applicable in meeting rooms.
For Platinum Elite members the best way is up! Based on room availability at check-in and limited to a Member's personal guestroom, we’ll do our best to upgrade your room. Upgrades may include rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities, rooms on Executive Floors, or suites, subject to availability identified by each hotel. See terms and conditions for details.
When making a reservation, be sure to note both your Marriott Rewards membership number and room/bed preferences. At locations throughout the U.S. and Canada, we'll always honor your bed type request. Outside U.S. and Canada, smoking/nonsmoking preferences are honored based on availability; exact bed sizes may vary. Learn more
Enjoy refreshments and complimentary breakfast for you and one guest in the lounge. In the U.S. and Canada, at hotels without a lounge or if the lounge is closed, you’ll have a choice of continental breakfast in the restaurant or 750 points. In Europe, hotels without a lounge offer a choice of breakfast for two in the restaurant or 750 points. See terms and conditions for full details and any exclusions.
At JW Marriott®, Autograph Collection®, Renaissance Hotels® and Marriott Hotels® (Resorts, Courtyard Hotels and AC Hotels are excluded).
Stay connected with free unlimited local phone calls to any U.S. or Canada destination when you stay at participating JW Marriott Hotels, the Autograph Collection, Renaissance Hotels, Marriott Hotels & Resorts, Gaylord Hotels, Courtyard, SpringHill Suites and Fairfield Inn & Suites® locations in the U.S. and Canada.
Stay connected with free faxes (up to 15 pages per day) to any U.S. or Canada destination when you stay at participating Courtyard, SpringHill Suites and Fairfield Inn & Suites locations in the U.S. and Canada.
Unlimited long distance calls are available at participating JW Marriott®, Autograph Collection, Renaissance® Hotels, Marriott Hotels & Resorts®, and Gaylord Hotels® locations in the U.S. and Canada for a flat rate.
You’re invited to take advantage of a complimentary 1-year membership with Hertz®. Learn more
Get more when you check in. As a Platinum member, you’ll receive a special gift upon arrival at all participating hotels, offering you a choice of an amenity gift or bonus points. (Amenity gift not available at The Ritz-Carlton, EDITION and Marriott Vacation Club locations.)
Elite members enjoy exclusive reward redemption options. Sign in to view and book your Elite-only rewards.