Skip Main Navigation
find
Explore Our Resort
JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera
Cancun, Quintana Roo 77500 Mexico
- Phone:
- 52 998 8489600
- Fax:
- 52 998 8489601
- Toll-free:
- 1 888 813 2776
- Sales:
- 52 998 8489714
- Sales fax:
- 52 998 8489614
JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera · Cancun, Quintana Roo 77500 Mexico
To make reservations by phone, dial 1 800 251 259 in Australia and 0800 441 035 in New Zealand, or view our regional telephone reservation numbers.
Explore Our Resort
In This Section
KEY FACTS
AAA Diamonds: 5
Check-in and Check-out
- Check-in: 4:00 PM
- Check-out: 12:00 PM
- Express Check-In and Express Checkout
- Video Review Billing , Video Checkout
High-Speed Internet
- Public Areas: Wired, Wireless
- Guest Rooms: Wireless
- Meeting Rooms: Wired, Wireless
Parking
- Complimentary on-site parking
- Complimentary valet parking
Property Details
- 14 floors , 374 rooms , 74 suites
- 12 meeting rooms, 1,886 sq m of total meeting space
- New Lobby
Pet Policy
- Pets not allowed
Accessibility
For more information call the general manager of the hotel
- Business center entrance is accessible
- Main entrance is accessible
- Pool entrances some are accessible
- Self-operating lifts are not available for pools
- Spa entrance is not accessible
- Fitness center entrance is not accessible
- Meeting spaces are all accessible
- Restaurants and lounges some are accessible
- Service animals allowed for persons with disabilities
There may be a fee for some guest services. Not all features and services are available in all rooms.
SERVICES & AMENITIES
- Babysitting
- Barber/Beauty shop
-
Car rentals at this property:
-
Thrifty Car Rental
Phone: 52-998-8489721
-
- Concierge desk
- Evening turndown service
- Foreign exchange
- Gift/newsstand
- Housekeeping service daily
- Laundry on-site
- Newspaper delivered to room, on request
- Newspaper in lobby
- Room service
- Room service, 24-hour
- Safe deposit boxes, front desk
- Valet dry-cleaning
- Virtual Concierge Available
There may be a fee for some guest services. Not all features and services are available in all rooms.
Learn more about In-room Amenities 
BUSINESS SERVICES
- Copy service
- Fax service
- Fee for each additional page of outgoing fax
- Fee for first page of incoming fax
- Full-service business center
- Messenger service
- On-site Business Center is Staffed
- Overnight delivery/pickup
- Secretarial service
- Translator
Learn more about Business Meetings
There may be a fee for some guest services. Not all features and services are available in all rooms.
Learn more about In-room Amenities
